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Terms & Conditions

These terms and conditions outline the rules for using NGOExperts and our services. By using our site or working with us, you agree to these terms.

Clear, Transparent & Fair Terms

Hey there! Welcome to NGOExperts -- your trusted partner in setting up and supporting NGOs across India. Whether you are just starting your nonprofit journey or managing compliance for an existing one, we are here to help make the process simpler and smoother.

These terms and conditions outline the rules governing your use of our website and services. Please read them carefully. By using our site or working with us, you agree to all terms mentioned here. If something does not sit right with you, we respect your decision, but we kindly ask that you refrain from using our platform or services.

NGOExperts helps individuals, social workers, and organisations start and manage NGOs by offering end-to-end support. Services include:

  • Section 8 Company registration
  • Society and Trust registration
  • 12A & 80G registrations
  • FCRA application and advisory
  • CSR-1 filing
  • Annual compliance
  • And more

We act as a facilitator, guiding you through the legal and procedural steps involved in running an NGO. Our team comprises professionals who understand the system and are committed to making your compliance experience stress-free.

We are not a law firm or a government body. We do not provide legal opinions or represent you in court. For deep legal or financial advice, consult your lawyer or CA.

To use our services, you must:

  • Be 18 years or older
  • Provide correct, updated, and honest information
  • Use our services for genuine, lawful purposes only

If we detect misuse, misrepresentation, or unethical activity, we may cancel your service or restrict access without prior notice.

Our pricing is shared upfront. Before we begin work, full payment is required. This covers professional charges and, in some cases, government or third-party fees.

Refund policy highlights:

  • Payments are non-refundable once work has started.
  • If we are unable to proceed due to a policy change or an unforeseen obstacle on our end, we will evaluate the case and process a refund, typically within 7-10 business days.
  • If delays or rejections occur due to incorrect documents or information provided by you, refunds are not available.

We aim to be fair and reasonable. If there is an issue, please reach out and we will try to resolve it.

We provide estimated timelines, not fixed deadlines. Delays may happen due to government departments, portals, or verification steps. We will inform you as early as possible if delays arise.

While we follow up and push things forward, we cannot control external authorities or guarantee approvals.

To keep things smooth and fast, please:

  • Submit required documents correctly and in requested formats
  • Double-check spelling, names, PAN, addresses, and numbers
  • Respond promptly to our queries, emails, or calls
  • Stay engaged if government portals send OTPs or verification emails to your phone or inbox

If delays or rejections are caused by incorrect or incomplete documents from your side, NGOExperts will not be liable.

We facilitate NGO-related work, but we are not responsible for final approvals. Those decisions lie with regulatory authorities (e.g., MCA, Income Tax Department).

We are not liable for:

  • Delays in application approvals
  • Technical issues on government portals
  • Penalties due to late filings caused by delayed client response
  • Rejections caused by data mismatch or missing documents

We cannot offer financial compensation for losses arising from the above scenarios.

We take your data seriously. Any personal, financial, or organizational information you share is kept confidential, used only for delivering our services, and never sold or misused.

While we use secure systems, we are not liable for cyber threats, hacks, or data breaches caused by third-party platforms like payment gateways, government portals, or hosting providers.

For more details, please read our Privacy Policy.

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Policy Updates and Modifications

We may update, modify, or discontinue these terms at any time. Significant changes will be communicated where possible.