Privacy Policy

At NGOExperts, we value your trust. When you share your information with us—whether as an individual, a team, or an organization—you’re not just filling out a form. You’re handing us something important. We take that responsibility seriously.

This Privacy Policy explains how we collect, use, protect, and share your data when you interact with us through our website https://ngoexperts.com or use any of our services. By continuing to use our platform, you agree to the practices described here.

1. Who We Are

NGOExperts.com is a professional service platform that helps individuals and groups register and manage NGOs, Section 8 Companies, Societies, and Trusts across India. Our offerings include:

  • Registration services

  • Compliance support (12A, 80G, FCRA, CSR, etc.)

  • Document filing and tracking

  • Advisory and consulting services

  • CSR Implementation and Advisory Services

  • CSR Funding Connections & Corporate Liaison

  • Project Proposal Writing & Donor Pitch Decks

In the course of providing these services, we may collect and process certain personal and organizational data to help you meet your legal and regulatory needs efficiently.

2. Information We Collect

We collect the information you share with us so we can deliver services effectively. This typically includes:

Personal Information

  • Name, mobile number, email address

  • Residential or office address

  • Identity documents (e.g., PAN, Aadhaar)

  • Communication records (emails, calls)

Organizational Details

  • NGO/Entity name and objectives

  • Board member details

  • Registration numbers (PAN, TAN, etc.)

  • Bank account details (for compliance, if applicable)

Website & Usage Data

  • Device type, IP address, browser information

  • How you navigate and use our website

  • Cookies and tracking data (for performance and experience)

We collect this information through forms, emails, calls, direct uploads, and during consultations.

3. Why We Collect Your Data

We only collect what’s necessary—and always with a clear purpose. Here’s how we use your information:

  • To process your NGO or company registration

  • To prepare and file required compliance documents

  • To stay in touch and update you about your project

  • To respond to your queries or support tickets

  • To meet any legal, regulatory, or audit requirements

  • To improve our services and website functionality

We do not sell, rent, or trade your information to anyone.

4. How We Keep Your Data Secure

We store your data using secure systems, trusted service providers, and encryption wherever necessary. We take all reasonable steps to:

  • Prevent unauthorized access

  • Avoid accidental loss or misuse

  • Restrict access only to authorized personnel

While no digital platform is immune to risks, we maintain industry-standard protocols and review our practices regularly.

5. When and Why We Share Information

In some cases, we need to share your data with third parties—but only when necessary, and only with trusted partners. These may include:

  • Government authorities and regulatory portals (e.g., MCA, NGO Darpan, Income Tax Department)

  • Chartered Accountants, Company Secretaries, and legal professionals working on your project

  • Payment gateways (for secure transaction processing)

We never share your data for marketing or advertising purposes with third parties.

6. Your Rights and Choices

We respect your rights regarding your personal information. You can:

  • Request access to your data

  • Ask us to correct or update inaccurate information

  • Request deletion (where legally permitted)

  • Withdraw your consent at any time (though this may limit our ability to provide services)

Simply write to support@ngoexperts.com to raise any of these requests. We aim to respond within 7 working days.

7. Cookies and Tracking Technologies

We use cookies to understand how visitors use our site and to improve user experience. Cookies help us:

  • Analyze traffic and performance

  • Remember user preferences

  • Improve page speed and navigation

You can disable cookies via your browser settings if you prefer, though some site functions may be affected.

8. Data Retention

We retain your data only as long as necessary:

  • To complete the services you’ve requested

  • To comply with legal and financial record-keeping requirements

  • To provide post-service support and documentation if needed

After that, we either delete your data securely or anonymize it for internal use.

9. Third-Party Links

Our website may occasionally link to external websites (e.g., government portals, blog references). Please note, we don’t control those sites and their privacy practices. We recommend reviewing their policies separately if you visit them.

10. Updates to This Policy

As our services evolve and laws change, this Privacy Policy may be updated. Any changes will be posted on this page with a new “Effective Date.” Significant updates may also be communicated via email or on-site notices.

We encourage you to review this page from time to time to stay informed.

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